Behind Every MICE Event, The People and The Plan
For decades, Smailing Tour DMC has been known as one of the Indonesia’s inbound tourism experts. The team behind seamless FIT and group travel experiences across the archipelago. But that’s only part of what we do.
Behind the scenes, we’ve also been the ground partner for corporate meetings, incentive trips, conferences and exhibitions across Indonesia. Handling from event planning to full event production. This is where our MICE expertise comes in, and it’s just as central to who we are as our tourism work.
Planning a MICE event in Indonesia comes with a lot of moving parts, from venue, group size, a set of dates, and a client expecting all of it comes together smoothly. As MICE experts, this is what we handle so you don’t have to.
What We Handle
Our MICE services cover everything needed to run an event on the ground.
- Transportation – Reliable transport for MICE and corporate groups, with experienced drivers and vehicles suitable for FIT, group and VIP movements.
- Event Production Services – End to end event production from stage design, audiovisual management, entertainment (performances & MC), and Professional photography and videography services.
- Accommodation – Hotel sourcing and venue selection, hotel recommendation, Room drop, Food and beverage, Hospitality desk, and Group volume rate negotiation with hotel partners.
- Meetings & Conference Management – Full support from concept to execution, strategic planning, floor plan design and layout coordination, audiovisual and lighting system, experienced and dedicated event team, operational excellence and on-site management, and attendee registration and guest management for executive sessions to large scale conferences.
- Venue sourcing – Distinctive venues across Indonesia for gala dinners, cocktails reception, corporate awards and special events for each venue chosen to fit the character of its destination.
- Activities – Team building activities designed to strengthen connections and create shared experiences from amazing races to workshops and environmental clean-up initiatives aligned with each group’s objectives.
The People Behind Every Seamless Event
Every MICE program we run is carried by people working across different parts of the same event.
An event doesn’t run smoothly by accident, it runs smoothly because of the people executing it on the ground, each handling different part of the same day. From drivers who know the routes, the timing, and how to move a group safely between venues. A hospitality desk that stays available throughout the event, ready to handle whatever comes up. MICE specialists who work closely with clients from the first conversation, understanding the objective behind the event before a single detail gets planned. And an on-site team that manages everything from attendee registration to operational coordination once the event is underway.
None of these roles work in isolation. A transport delay affects the schedule the event team is managing. A last-minute request at the hospitality desk affects what the on-site coordinators need to adjust. It's the coordination between these different people not just their individual skill. That makes an event look effortless from the outside.
The Right Venue and The Right Event
Our MICE capabilities aren’t limited to one destination. We operate across Indonesia, from Sumatra, Java, Kalimantan to Sulawesi, Bali, Flores and Papua, giving corporate clients the flexibility to hold their event wherever it makes the most sense, with the same level of ground support wherever that is.
We curate venues for formal dinners and gala evenings, cocktail receptions and private gatherings, corporate award ceremonies, and special events. Each one chosen to reflect the character of its destination and set the right tone for that specific event, not just to fit the headcount.
How It Comes Together
From the first concept into final execution, our team is involved at every stage. It starts with a conversation, understanding what the event needs to be achieve. Then, the plan takes shape in parallel from venue and accommodation get confirmed, logistics get mapped against the actual schedule, and the production details get worked out alongside the client, not after.
By the time the event date arrives, nothing is being figured out for the first time. The same team that planned it is the one running it on-site, which means when something shifts, whoever's handling that part adjusts it directly, instead of the change having to pass through several hands first.
Over the years, this process has supported MICE programs for organizations and some of them including Axis, Amway, HP, Danone, Bayer, Chevron, IBM, Dell Technologies, HSBC, and Motorola, among others across meetings, conferences, incentive trips, and corporate events throughout Indonesia.
If your client's next event is still just an idea on paper, let's turn it into a plan. Get in touch with our MICE team, and let's make your company the next name on that list.
